Last updated: June 2026 — Lachlan Mercer, Kappaheating
We'd love to hear from you! Whether you have a question, feedback, or partnership opportunity, don't hesitate to get in touch with the Kappaheating team. We're here to help and always appreciate hearing from our Australian gaming community.
The best way to reach us is via email:
Lachlan Mercer, the owner and editor of Kappaheating, personally reviews all reader feedback and inquiries. We aim to respond to all messages within 2-3 business days.
Have you found an error in one of our PayID pokies reviews? Do you want to suggest a new online venue for us to evaluate? We're constantly updating our curated list to ensure Australian players have the most accurate and current information available.
Send your editorial suggestions and questions to [email protected] with the subject line "Editorial Inquiry" for faster processing.
Accuracy is essential to us. If you've spotted incorrect information about a particular pokie venue, its PayID payment options, bonus terms, or any other detail on our site, please let us know immediately.
Your feedback helps us maintain the highest standards for our community.
Are you interested in advertising opportunities or a partnership with Kappaheating? We work with select brands and services relevant to Australian online gaming enthusiasts. Contact us at [email protected] with the subject line "Partnership Inquiry" to discuss potential opportunities.
Please note: Kappaheating cannot assist with individual casino account problems, payment disputes, or payout issues. If you're experiencing difficulties with a gambling operator:
Our role is to review and inform, not to intervene in player disputes. Always contact the operator or regulator directly for account-related concerns.
We typically respond to all inquiries within 2-3 business days. During peak periods, responses may take slightly longer. Thank you for your patience!